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Privacy Policy

1. Introduction

At Clinique Axis Santé, we respect your privacy.
This policy aims to inform you about how we collect, use, protect and share your personal information when you use our services or website.

2. Collection of personal information

We only collect the information necessary to provide our professional physiotherapy and massage therapy services.
The data may include:

  • First and last name

  • E-mail

  • Phone number

  • Medical information or prescriptions voluntarily transmitted

  • Any other data transmitted in a contact or submission form

This information is provided voluntarily by you and used only for therapeutic follow-up or service request purposes.

3. Use of information

Your personal information is used for:

  • Communicating with you and responding to your requests

  • Schedule appointments or prepare for a therapeutic assessment

  • Managing administrative files and invoicing

  • Send insurance receipts

  • Improving our services

No data is sold, rented or shared with third parties without your explicit consent, unless required by law.

4. Data retention and protection

We implement physical and digital security measures to protect your information from unauthorized access, loss, or disclosure.
Medical and administrative data are kept confidential for the period required by law.

5. Access, rectification and withdrawal of consent

You have the right to:

  • Review the information we hold about you

  • Request a correction if any data is inaccurate.

  • Withdraw your consent to the use of your information, within the applicable legal limits

To exercise these rights, you can write to us at:
📧 [address@axissante.com]

6. Connection cookies

Our website may use cookies to improve user experience and analyze site traffic.
You can disable cookies in your browser settings at any time.

7. Consent

By using our site or by sending us your information, you consent to this privacy policy.

8. Policy changes

Axis Health Clinic reserves the right to modify this policy at any time. Updates will be posted on this page with the revision date.

9. Contact details

For any questions or requests related to this policy, please contact us:
📧 gracia_nongo@yahoo.fr
📞 +1 514 994 1989

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